Q: What types of soundproof doors do you offer?
A: We specialize in various types of soundproof doors, including KTV soundproof doors, restroom soundproof doors, cinema acoustic doors, and custom-designed doors for both commercial and residential use.

Q: Do your doors come with certification?
A: Yes, our doors are tested and certified for soundproofing, fire resistance, and durability. We comply with international standards such as ISO, CE, and SGS.

Q: Where are your products manufactured?
A: Our products are manufactured in our state-of-the-art factory in China, using high-quality materials and advanced technology.

Q: Can I customize the design, color, or size of the doors?
A: Yes! We offer full customization, including door size, colors, materials, and additional features such as LED lighting and glass panels.

Q: How do I place an order?
A: Since our doors are custom-made, we require customers to contact us before placing an order. Please reach out to us via email at info@safesounddoors.com or WhatsApp at +852 6915 4857‬ to discuss your requirements and get a custom quote.

Q: Do you offer OEM/ODM services?
A: Yes, we provide OEM/ODM services for bulk clients. We can manufacture according to your specifications and branding requirements.

Q: Do you ship internationally?
A: Yes, we ship worldwide, including Southeast Asia, the United States, and the Middle East. Shipping costs and delivery times vary based on your location.

Q: How long does it take to receive my order?
A: Standard production time is 2-4 weeks depending on customization requirements. Shipping time varies from 7-30 days based on location and shipping method.

Q: Can I track my shipment?
A: Yes, once your order is shipped, we will provide a tracking number so you can monitor your delivery status.

Q: Are your soundproof doors easy to install?
A: Yes, our doors come with an installation guide and can be installed by a professional contractor. If you need assistance, we can provide guidance.

Q: How do I maintain my soundproof door?
A: Regular cleaning with a damp cloth is recommended. Avoid using harsh chemicals. Hinges and locks should be checked periodically for smooth operation.

Q: Do you offer a warranty on your products?
A: Yes, we offer a 1-year warranty on all our doors against manufacturing defects.

Q: What is your return policy?
A: Since our doors are custom-made, returns are generally not accepted unless there is a defect or shipping damage. Please inspect your product upon arrival and contact us immediately if there are any issues.

Q: How can I get in touch with you?
A: You can reach us via:

• 📧 Email: info@safesounddoors.com
• 📞 WhatsApp: +852 6915 4857‬

If you have any other questions, feel free to contact us!