Shipping policy

We provide reliable global shipping for all soundproof doors. Please read our shipping policy carefully before placing an order.

1. Shipping Regions

We ship worldwide, including but not limited to:

📞 For international shipping inquiries, please contact us at:
📧 Email: info@safesounddoor.com
📱 Phone/WhatsApp: +852 6915 4857

Since our soundproof doors are custom-made, production typically takes 15-30 business days, depending on order volume and customization requirements.
Once your order is completed, we will arrange shipping and provide tracking details.

We partner with reliable freight carriers to ensure safe and efficient delivery.

Standard Freight Shipping (Estimated: 30-60 days depending on location)
Express Freight (Air Cargo) – Faster delivery available upon request (estimated 10-20 days)
For bulk orders (10+ doors), we offer custom logistics solutions to optimize cost and efficiency.

📌 Shipping times are estimates only and may vary due to factors like customs clearance, port congestion, and unexpected delays.

Shipping costs vary based on destination, order size, and selected shipping method. The exact shipping fee will be provided at checkout or upon inquiry.
Import duties, taxes, and customs clearance fees are the responsibility of the buyer and will be determined by local authorities.
For B2B bulk orders, we can assist with customs paperwork to facilitate smooth clearance.

Upon delivery, customers should inspect the packaging and product condition before signing for receipt.
If any damage is noticed, take clear photos immediately and refuse delivery if necessary.
For damage claims, please report to us within 48 hours with supporting images.

We do not ship to P.O. Boxes or APO/FPO addresses due to freight limitations.
Some remote areas may require additional delivery fees or extended shipping times.

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
If your order is delayed beyond the estimated timeframe, please contact us for assistance.

For any shipping-related inquiries, please reach out to us:
📧 Email: info@safesounddoor.com
📱 Phone/WhatsApp: +852 6915 4857

By placing an order, you acknowledge and agree to our shipping terms.